At Thinlam Surface, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines the types of information we collect, how we use and safeguard that information, and the choices you have regarding the collection and use of your data when you visit our website or interact with our services.

1. Information We Collect:

1.1 Personal Information: When you use our website, subscribe to our newsletter, or engage in any transaction or interaction with us, we may collect personal information from you, such as your name, email address, contact details, and any other information you voluntarily provide.

1.2 Non-Personal Information: We may also collect non-personal information, such as your IP address, browser type, operating system, and browsing patterns, which helps us enhance your user experience and improve our services.

2. Use of Collected Information:

2.1 Providing Services: We may use your personal information to provide you with the products, services, and information you request from us, including order processing, delivery, and customer support.

2.2 Communication: With your consent, we may send you promotional emails, newsletters, or other communications to inform you about our latest products, offers, and updates. You can opt out of these communications at any time by following the unsubscribe instructions provided in the email or contacting us directly.

2.3 Website Improvement: We use non-personal information to analyze website usage trends, gather demographic information, and enhance our website's functionality, performance, and content.

2.4 Legal Compliance: We may disclose your personal information if required by law or when we believe it is necessary to protect our rights, comply with a judicial proceeding, court order, or legal process, or to prevent fraud, security breaches, or other illegal activities.

3. Data Security:

We have implemented industry-standard security measures to protect your personal information from unauthorized access, misuse, disclosure, alteration, or destruction. These measures include encryption, firewalls, secure server infrastructure, and restricted access to personal data by authorized personnel only.

4. Third-Party Websites and Services:

Our website may contain links to third-party websites or services. Please note that this Privacy Policy does not apply to those websites or services, and we are not responsible for their privacy practices. We encourage you to review the privacy policies of those third parties before providing any personal information.

5. Your Choices:

5.1 Opt-Out: You have the right to opt out of receiving promotional communications from us. You can exercise this right by following the unsubscribe instructions provided in the email or contacting us directly.

5.2 Access, Correction, and Deletion: You have the right to access, correct, or delete your personal information held by us. If you wish to exercise these rights, please contact us using the information provided at the end of this Privacy Policy.

6. Children's Privacy:

Our website is not intended for individuals under the age of 16. We do not knowingly collect personal information from children. If we become aware that we have inadvertently collected personal information from a child under the age of 16, we will take steps to delete that information as soon as possible.

7. Changes to the Privacy Policy:

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the updated Privacy Policy on our website and indicating the effective date of the update. We encourage you to review this Privacy Policy periodically to stay informed about how we collect, use, and protect your information.

8. Contact Us:

If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us. We will strive to respond to your inquiries and resolve any issues promptly and efficiently.

By using our website and providing your information, you acknowledge that you have read and understood this Privacy Policy and consent to the collection, use, and disclosure of your information as described herein.

Thank you for trusting Thinlam Surface with your personal information.